Relay - Successful integration of Aviva eDocx with Relay brings brokers time saving and process efficiencies!

Aviva in partnership with Relay have developed a new online service. This service, which can be accessed through Relay360, will provide you with instant access to all your client documentation with Aviva.

Aviva currently posts out client policy documentation to broker offices daily. On receipt of these documents brokers need to sort, scan and index them onto Relay360 for later referrals. This process is both time consuming and costly. As a result, it made sense to integrate Relay and Aviva's online broker application, bLive, to do all this work for you. This provides an automated service for you to store and view your client documentation, therefore, reducing the need for manual sorting and filing.

Testimonial from Siobhan Briscoe of Sheridan Insurances Ltd, Wexford

‘At Sheridan Insurances, we have always had a very proactive approach to electronic trading and constantly strive to create operational efficiencies through technological developments. We worked with Aviva and Relay every step of the way with the development, testing and launch of the eDocx solution. Aviva’s final commitment to move beyond B-Live and to a totally integrated solution on eDocx for brokers is a very welcome development.’

What has it really meant for Sheridan Insurances? Time saving and process efficiency.

‘The success of Aviva eDocx integration in Relay is yet another significant development that improves broker efficiency and demonstrates to us that there are endless more opportunities for similar efficiency projects. We would encourage all brokers to now utilise eDocx, and to press all other key insurers to commit to eDocx through Relay. In short, Aviva eDocx functionality within Relay is exceptional, a far better and more complete solution than we ever first imagined.’

Policy Amendments – bLive, Spike and ComQuote

bLive provides you with the facility to transact mid-term adjustments on your existing home and van business with Aviva. Similarly, when you receive home renewal documentation for your clients, you can amend these renewal dates on bLive. For example if your client wishes to increase their contents sum insured for their next year’s policy, you can make these changes on bLive and generate the revised renewal premium and renewal documents.

Also did you know….if you have set up a home policy on SPIKE or a van policy on ComQuote, you can access these policies and make amendments to them on bLive.

Click here to read full Irish Broker article on the eDocx integration.